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Property factoring service: written statement of services

Repairs and maintenance contract arrangements

The Council may use its own in-house repair operatives (staff) or a contractor procured from a Council framework to effectively manage and deliver best value services for repairs and maintenance.

The Council is committed to providing high quality housing repair services through the most economic use of resources. As an inherent part of its factoring service, Housing Property and the Locality Housing team in your area aim to provide an efficient and effective responsive repairs service including planned maintenance, component replacement programmes, servicing, repair projects and where appropriate, improvement works.